Customer Reviews
Floor Service That Sticks With You
Can’t speak highly enough about our experience with Erik and his team. Erik is super responsive, especially over text. He made sure we felt really good about our decision throughout the whole process. Took the time to show us dozens of samples, made sure the wood sat in the house for a day to properly acclimate, and the team that assembled was super efficient, respectful, and hardworking. Absolutely love the results
Stop your search right now and just hire Hardwood Plus. Seriously, you won't regret it! Erik (the owner) is everything you could dream a contractor would be: friendly, great communicator, knowledgeable, offers reasonable prices, and is committed to installing the highest quality final result. He was up front about some of the issues we might find in an 80 year old house, and thought through all the options to keep the costs down while still installing a flawless hardwood floor. He guided us on material choices, and was gracious and accommodating when our other contractor kept pushing out the schedule with no warning. And best of all, the floors are absolutely stunning. The only downside is he's now set the bar so high, I don't think any other contractor will ever meet it!
We recently had Erik and his team from Hardwood Plus install Shaw Pet Perfect carpet in our home.
Erik and his crew were great to work with; professional, efficient, and the new carpet looks amazing.
Highly recommend Hardwood Plus for your flooring needs.
Erik and his crew were great to work with; professional, efficient, and the new carpet looks amazing.
Highly recommend Hardwood Plus for your flooring needs.
Had a great experience working with Erik and the team at Hardwood Plus LLC! They gave us the best price for the carpet we wanted to install in our home after we cross-checked with four other shops. The installation crew was professional, accommodating, and finished the entire job in a single day rather than two as originally planned. Great communication from Erik, unbeatable value, and hassle-free service. Highly recommended!
From the start, when I walked into their storefront for the first time to get some information, to the finished install, Hardware Plus was great.
I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront.
When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound.
On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out.
The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly.
I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.
I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront.
When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound.
On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out.
The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly.
I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.
All around great company. We hired Hardwood Plus to replace the carpets at a rental property in Bellevue and we’re so glad we did. Erik and his team are timely, communicative, transparent, and fair. Erik made it a priority to see that the work was completed in the very limited timeline we provided!
